The Marvel Rivals team recently announced, then swiftly reversed, a planned partial rating reset for all players. This initial decision, unsurprisingly, met with considerable player backlash. The prospect of regrinding to reach previously earned ranks and rewards understandably frustrated many players, especially those with limited gaming time.
However, within 24 hours, the developers responded, announcing on social media that the rating reset was canceled. Following a major game update on February 21st, player ratings remained unaffected.
This rapid response and course correction demonstrate the importance of clear communication and responsiveness to player feedback in the live-service game market. The Marvel Rivals team's actions stand in stark contrast to many other games that have faltered due to poor communication and a lack of engagement with their player base. Their swift reversal showcases a commendable commitment to listening to and valuing player concerns.
