Sony addressed the nearly day-long PlayStation Network (PSN) outage this past weekend, attributing it to an unspecified "operational issue." The company offered no further explanation regarding the root cause or preventative measures.
To compensate affected users, PlayStation Plus subscribers will receive a five-day extension to their subscriptions, automatically applied to their accounts.
The outage significantly impacted gameplay. Over one-third of players were unable to log in, while others reported server crashes.
Sony's requirement of a PSN account, even for single-player PC games, has drawn criticism, and this outage underscores those concerns.
While less severe than the major 2011 data breach that caused over 20 days of connectivity problems, this recent PSN disruption has left PS5 users frustrated by Sony's limited communication and lack of transparency.